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CREATIVITY & EXPERTISE FOR DENTAL SURGERY!

Customer information

Important customer information

Additional Information for your online orders

Important: after sending your order to KKD you will receive an automated order confirmation with all relevant information!

  • Deliveries are executed according to the General Terms of Sale of the Kentzler-Kaschner Dental company.
  • Prices indicated in the shop are the recommended retail prices of the Kentzler-Kaschner Dental company. Special wholesaler discounts are not considered. Clarification of them will be effected exclusively between the Kentzler-Kaschner Dental company and the trade partner himself.
    Contact for Germany: phone +49 7961 - 9073-42; This email address is being protected from spambots. You need JavaScript enabled to view it.
    Contact for foreign countries: phone +49 7961 - 9073-22; This email address is being protected from spambots. You need JavaScript enabled to view it.
  • Customers from abroad are asked to indicate their individual VAT Identification number.
    After successful validity checking of this number the German VAT is not charged. Without a valid individual VAT Identification number the actual German VAT will be invoiced. The Kentzler-Kaschner Dental company supplies customers exclusively according to the conditions of shipping costs mentioned below.
  • Reservation of proprietary rights: ordered and delivered goods shall remain property of the Kentzler-Kaschner Dental company until complete payment of all open amounts (please refer to the General Terms of Sale) – place of jurisdiction: Ellwangen/Jagst

 

Important Amendments to the General Terms of Sale regarding online orders

1. Prices
all indicated prices are subject to change and are net in EURO – the actual VAT has to be added. If a valid VAT Identification number is available the German VAT is omitted. After issue of a new catalogue or price list all former catalogues and price lists are no longer valid. During the period of validity of a catalogue customers are informed of price changes prior to the delivery.

 

2. Delivery, surcharge for small-volume purchases
delivery is executed as fast as possible ex works Ellwangen/Jagst. Mode of shipment/dispatch is up to KKD. Upon customer's request and payment of the additional costs we also arrange special transports (e.g. by express).

2.2 for online orders minimum order amount is net EUR 50.00.

2.3 Shipping costs for Germany / foreign countries

Germany
up to 30 kgs  EUR 6.00

for more than 30 kgs there will be additional freight charges, of which the customer will be informed separately  
Indicated prices are without VAT (has to be added)

Foreign countries
up to 30 kgs  EUR 8.00

for more than 30 kgs there will be additional freight charges, of which the customer will be informed separately  
Indicated prices are without VAT (has to be added)

 

3. Right to return goods
Customers have the right to return goods within 14 days upon date of invoice on, provided that goods are originally packed, without customer's labelling, and that return voucher is completely filled out indicating the reason for return. Return shipments are only accepted with affixed correct postage!

 

4. Payment conditions
New customers are delivered against payment in advance. Please refer to your order confirmation regarding the corresponding amount to pay.
If there is a valid KKD customer's number available delivery is executed according to the payment conditions already agreed between the customer and KKD.

5. Additional discounts
for purchases of more than net EUR   250.00 (value of merchandise) we grant an additional discount of 2% on the net value of merchandise    
for purchases of more than net EUR 1000.00 (value of merchandise) we grant an additional discount of 4% on the net value of merchandise
for purchases of more than net EUR 2000.00 (value of merchandise) we grant an additional discount of 6% on the net value of merchandise.

 

6. Specification of a dental depot
Customers located in Germany have the possibility to indicate a dental depot with which they usually cooperate. If a dental depot is stated, invoicing will be executed by mentioned dental depot, delivery of the goods directly from stock of the Kentzler-Kaschner company.

 

May 2014

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